FAQs


WHAT YOU NEED TO KNOW


  • We provide evidence-based therapy for adults and children (individual sessions) who are based in California or Washington. Our sessions currently take place online through video visits or in-person in our offices in Santa Clara, San Juan Capistrano, and Everett.

  • Treatments that are evidence-based have been tested with research on people who are experiencing mental health difficulties.

    For example, Cognitive Processing Therapy is a treatment used for people who are have PTSD or have experienced a recent trauma.

    Usually, evidenced-based therapies have a particular course (e.g., 10-12 sessions), and particular techniques that are used to help facilitated change.

  • Lyra and Spring EAP coverage are currently accepted for select providers. Contact us for more information about how to check in about becoming a patient through your company’s EAP.

    Payment is accepted via credit card through our online portal. We offer the option for clients to receive a superbill after the evaluation has been completed. A superbill is a detailed receipt that includes the services provided, along with relevant diagnosis (if applicable) and provider information. This document may be used for reimbursement purposes, should you choose to submit it to your insurance company for partial reimbursement. A superbill is provided as a courtesy and does not guarantee reimbursement from your insurance provider. Any communication with your insurance provider regarding reimbursement is your responsibility.

  • We believe in the philosophy of fidelity with flexibility. At OpenWorld, we aim to use treatments by design, but adapt them to our individual patients so that they match your personal experiences.

    Treatments are selected using the guidelines from the American Psychological Association for Adults (Division 12) and Children (Division 53).

  • Our clinicians have different levels of expertise, but in general, therapy falls into these intervention types: cognitive-behavioral therapy, acceptance and commitment therapy, cognitive processing therapy, compassion-focused therapy, and dialectical behavior therapy.

    We welcome and encourage you to ask your provider about what type of therapy they think might be a fit for you.

  • Great question! Many of our patients are asked to fill out questionnaires before, during, and after treatment to help track your progress. You can also check in with your provider about your treatment plan and progress any time during the course of therapy.

  • Absolutely! Let’s explore what brought you to this web page, what you are looking for, and how we might help.

  • At OpenWorld, we are psychologists and therapists. In the state of California, psychologists aren’t able to prescribe medication yet. Psychiatrists are typically your best provider to talk to about mental health medication.

    Some people start by talking with the primary care physician. We can help you navigate the process, but we don’t prescribe medication.